Return and Refund Policy
Thank you for shopping at Pirowski Studio. As a provider of high-quality digital content, we understand that purchasing digital products like e-books brings unique considerations. Below is our return and refund policy, designed with the nature of our products in mind.
1. General Return Conditions
Due to the digital nature of our products, Pirowski Studio generally does not accept returns, exchanges, or cancellations once a product has been downloaded. All sales are considered final upon the successful download of an e-book by the customer.
2. Exceptions to the Rule
We recognize that exceptional circumstances may occur. Pirowski Studio may consider returns or exchanges in the following cases:
If you encounter any of the above issues, please contact us immediately at hello@pirowski.studio with detailed information about the issue and proof of purchase.
3. Claim Process
Claims will be assessed on a case-by-case basis. Pirowski Studio reserves the right to decide the best course of action, which may include replacing the product with a new, corrected version or, in exceptional cases, issuing a refund.
4. Time Limit for Making a Claim
Claims regarding defective products or order errors must be made within 14 days of the purchase date.
Contact
For any questions regarding our return policy, please contact us at:
Thank you for choosing Pirowski Studio. We are committed to providing quality content and ensuring our customers' satisfaction.
